Working with you

We know that the effectiveness of our working relationship with you is critical to the delivery of successful consulting projects.

We will work with you as both a trusted advisor as well as a critical friend.

To achieve this we will:

• Provide you with a named lead consultant who will be accessible to you by telephone at all times
  
  
• Provide regular face-to-face progress reports and ongoing, informative communications during the period that we are working with you
  
  
• Conduct regular quality reviews to ensure that we deliver high quality services to you both on time and within cost
  
  
• On-line access to work-in-progress and project documentation.